Claims Processing Supervisor
Company: Great Expressions Dental Centers
Location: Southfield
Posted on: April 1, 2026
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Job Description:
What you’ll do… This position will be responsible for
supervising the day to day operations of the Claims Processing
Team. This position is responsible for accuracy of claims payment
posting according to company policies in accordance within the
established reporting cycles. The role will be responsible for
maintaining Team moral, accountability & productivity. This
position is located at our corporate office in Southfield, MI and
has a hybrid schedule of Monday, Tuesday and Thursday in office and
Wednesday/Friday remote. What you’ll bring to the team… Motivate
the Team to meet required goals & encourage personal growth within
the Team and GEDC Ensure accurate processing of all claims payments
in a timely manner Manage overtime within allotted budget
Supervision of cash posting staff, training, performance
evaluation, and workload prioritization Investigating
discrepancies, handling unapplied payments, and resolving payment
issues with payers or internal teams Work with billing, claims
resolution, and IT to resolve issues and ensure seamless cash flow
processes Other claims processing or administrative tasks as
requested by direct Manager Knowledge, skills & abilities High
level of detail orientation and organizational skills Basic math
and analytical abilities Intermediate computer skills including
Microsoft Excel and PowerPoint Strong 10 key skills with data entry
accuracy track record Excellent written and interpersonal
communication skills Ability to work independently and
professionally Ability to manage multiple priorities and deadlines
in a high-volume environment with tight timelines Ability to
maintain confidentiality of Team Member information Ability to
analyze workflows, identify bottlenecks, and implement improvements
for efficiency and accuracy Familiarity with Explanation of
Benefits (EOBs), Electronic Remittance Advice (ERAs), and denials
preferred Education & Experience High School Diploma or GED
equivalent Medical/Dental Claims Processing experience required 2-3
supervisory experience 5-7 years’ experience in claims processing
preferred but not required IND8
Keywords: Great Expressions Dental Centers, Pontiac , Claims Processing Supervisor, Accounting, Auditing , Southfield, Michigan
