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Office Assistant

Company: Oakland Family Services
Location: Pontiac
Posted on: November 17, 2022

Job Description:

RESPONSIBILITIES/ESSENTIAL FUNCTIONS Incumbents will perform the tasks of a general clerical position. This includes a variety of word processing duties, individual reception and accounting, compiling and filing of case records, operation of the Agency telephone system and use of duplicating equipment. Members of the clerical staff of the Agency give clerical service to the individuals, clinicians and support services to the professional operations of the Agency. This position reports to the Pontiac Office Manager. SPECIFIC DUTIES/JOB EXPECTATIONS Basic word processing, producing documents from such areas as case records, correspondence, schedules, reports and charts. Acquire and maintain a working knowledge of the Agency Individual Management System. Acquire and maintain a working knowledge of the designated electronic individual management system designated by the Oakland County Community Mental Health Authority. Compiles and maintains case records for Specialized Services for Youth department, maintains appropriate chart protocols. Provides customer service to ensure persons being served are provided welcoming environment, are directed appropriately and their needs are met with satisfaction. Compiles and monitors statistical information and conducts other daily routines as may be required. Operates office machines, fax machines and performs other similar work as assigned. Operates the telephone system which includes taking and distributing messages to key personnel. Develops a basic knowledge about the Agency, the services offered and the responsibilities of key personnel. Other duties as assigned. QUALIFICATIONS High School graduate or equivalent. Includes training in word processing, typing, communications and general office procedures. Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic characteristics. Computer skills preferred, including data entry and use of electronic records. Strong customer service skills and experience. Special abilities and skills necessary to perform the required tasks that best meet the needs of the agency also will be considered. Any standard above may be waived when compensating specifications or circumstances exist.Job Type: Full-timeBenefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insuranceSchedule: Monday to FridayEducation: High school or equivalent (Required)Experience: Customer service: 1 year (Preferred)Work Location: One location

Keywords: Oakland Family Services, Pontiac , Office Assistant, Administration, Clerical , Pontiac, Michigan

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