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Customer Service/Retail Associate

Company: Binson's Hospital Supplies Inc.
Location: Livonia
Posted on: January 14, 2026

Job Description:

Job Description Job Description ???? Now Hiring: Customer Service/Retail Associate ???? Location: 13450 Farmington Rd, Livonia, MI 48150 ???? Schedule: Monday–Friday | 8:30 AM - 5:00 PM At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. ???? The Role: Customer Service/Retail Associate To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification. ???? What We're Looking For High School Diploma or equivalent Friendly, outgoing communicator who loves connecting with people Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus! Super organized with a keen eye for detail Compassionate and always focused on making customers feel cared for ???? What You’ll Be Doing Welcome patients and visitors with a warm smile and professional vibe Help customers find the perfect medical supplies tailored just for them Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience Share helpful info on product features and how to use them confidently Quickly and kindly handle questions or concerns—making every experience a great one Process sales smoothly and securely, handling cash, cards, and insurance like a pro ???? Perks & Benefits Competitive pay ???? Full benefits: Medical, Dental, Vision & Life Insurance ???? Paid time off floating holiday ???? 401(k) Retirement Savings Plan ???? Training and growth opportunities ????

Keywords: Binson's Hospital Supplies Inc., Pontiac , Customer Service/Retail Associate, Customer Service & Call Center , Livonia, Michigan


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