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Service Manager/Assistant Manager In Training - Pontiac, MI

Company: The Goodyear Tire and Rubbber Company
Location: Pontiac
Posted on: January 7, 2022

Job Description:


Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!


As a Service Manager you will gain hands-on experience in one of Goodyear'sauto servicecenters by making meaningful connections while delivering outstanding service.You will alsobe responsible for managing the service department effectively by scheduling associates, service appointments and organizingwork flowto deliver quality work on time toguest. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

  • Manage the service department effectively by scheduling associates, service appointments,and organizingwork flowto deliver quality work on time toguests
  • Help drive and reach sales goals throughguestinteractions including tire and service sales
  • Buildguestrelationships and ensureguestsatisfactionbybeing the liaison between technicians andguests
  • Responsible for contributing tothetraining and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations toguests based on manufacturingguidelines
  • Maintaina cleanand safe work andguestarea
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
    Basic Qualifications:
    • Minimum 1 yearofprevious Automotive Service management experience
    • Valid driver's license
    • High School Diploma or GED
    • Must be at least 18 years of age
    • No relocation is being offered for this position
    • Candidates must be legally authorized to work in the U.S.without company sponsorship now or in the future
      Preferred Qualifications:
      • Previous automotive service sales experience
      • Previous automotiveserviceexperience
        Position Criteria:
        • Strong work ethic; independently motivated to produce results with limited influence from others
        • Hard worker, someone who worksdiligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
        • Ability to review, analyze, and interpret information, identify problems, and make decisions
        • Ability to read, understand, and follow procedures and guidelines
        • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
        • Commitmentto followingestablished safety policies and procedures

Keywords: The Goodyear Tire and Rubbber Company, Pontiac , Service Manager/Assistant Manager In Training - Pontiac, MI, Executive , Pontiac, Michigan

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