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Clinical Receptionist

Company: Honor Community Health
Location: Pontiac
Posted on: April 10, 2021

Job Description:

Company Profile: Oakland Integrated Healthcare Network dba Honor Community Health is a 501c3 Federally Qualified Health Center. We provide integrated, affordable and quality primary medical, dental and behavioral health care to vulnerable populations of Oakland County, regardless of ability to pay.

Job Description: Reporting to the Manager, Clinical Office Operations, the full time, non-exempt Clinical Receptionist is an essential member of a high performing healthcare team and is the first point of contact with patients at each visit. The Clinical Receptionist employs excellent customer service skills and complies with HIPAA policies during all interactions with patients including, phone calls, scheduling of appointments, registration process, completion of necessary paperwork and when handling any patient complaints or concerns.

In addition, the Clinical Receptionist is responsible to maintain an adequate supply of patient forms and information at all times and monitors the amount of time patients spend in the waiting area to ensure timely visit completion. The Clinical Receptionist will have excellent working knowledge of the insurance and sliding fee scale process and be able to answer patients' questions in this regard. The Clinical Receptionist will maintain strong internal and external relationships, serving as liaison on behalf of HONOR COMMUNITY HEALTH's centers and administrative team, completing documentation and processing a variety of forms and records. Works collaboratively to create and maintain a culture of excellence and dedication to providing compassionate and high quality health care to residents and the community.

QUALIFICATIONS:

EDUCATION: High school diploma or equivalent is required.

EXPERIENCE: A minimum of two or more years in a similar clinical receptionist position preferred. Strong computer skills and experience using Electronic Medical Records and knowledge of Microsoft Office and internet. Experience working in a healthcare environment and experience with Federally Qualified Health Centers is highly desired.

Compensation And Benefits

Honor Community Health offers competitive wages, Medical, Dental and Vision, 401k, National Health Service Corp, and Public Loan Forgiveness.

COVID-19 Precautions:

  • Remote Interview Process
  • Person protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

    How To Apply

    Applicants can submit a resume through the applicant tracking system.

    While we sincerely appreciate all applications, only those candidates who meet all requirements will be selected for a virtual or in-person interview.

    Please note the selected candidate will be required to submit to a criminal records check and reference check.

    Our Commitment to Diversity, Equity and Inclusion

    The diversity of our people and patients is one of our greatest strengths, and and inclusive workplace enables us to embrace that diversity to deliver the best services to our employee and patients. Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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Keywords: Honor Community Health, Pontiac , Clinical Receptionist, Healthcare , Pontiac, Michigan

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