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Closer

Company: United Shore
Location: Pontiac
Posted on: May 23, 2020

Job Description:

No mortgage experience? No problem! All of our closers go through an extensive 6 week training program focused on delivering a thorough understanding of all aspects needed to set them up for success. During this training, our closers become familiarized with information pertinent to the mortgage industry, learn how to operate our systems, and review important documents like closing disclosures, title documents, and insurance policies. The Closer works closely with Account Executives, Processors/Underwriters, Title Companies, Third Parties, and Brokers.So, what is a closer? A closer reviews each loan to ensure that all the final pieces of the puzzle fit together seamlessly. Our closers are a key factor in ensuring that brokers are able to help make their borrowers' dreams of homeownership come true. If you thrive in a fast paced environment, have great attention to detail, and have a passion for delivering outstanding client service, we want to hear from you!

  • Focuses heavily on providing exceptional client service, which is typically best done via phone.
  • Communicate with brokers to finalize loan costs. Talking with Title Companies to solve any discrepancies as well as talking with Account Executives and Underwriters as needed.
  • Verify that supporting documentation for the loan is complete and accurate
  • Ensure fees associated with the loan are compliant
    • Underlying passion for delivering great client service
    • Willingness to provide solutions to escalated issues, mainly by phone
    • Minimum of 2 years client service experience
    • Great, positive, winning attitude
    • The love of a fast paced, high energy work environment
    • Ability to be flexible and work efficiently under pressure
    • Excellent communication skills-written, phone and presentation
    • Strong computer knowledge and skills
    • Internet experience
    • Attention to detail
    • Ability to Multi-task
    • High School GraduateUnited Shore is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We're a $100 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals. Here are some of the reasons you'll love working here:
      • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus sports leagues
      • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
      • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
      • Free fruit, soft drinks and coffee
      • Convenience store featuring grab-and-go snacks
      • In-house Starbucks and indoor/outdoor caf-- with Wi-Fi
      • Escape room designed for team-building activities
      • Indoor/outdoor putting greensAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." United Shore is an Equal Opportunity Employer.

Keywords: United Shore, Pontiac , Closer, Hospitality & Tourism , Pontiac, Michigan

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