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Release Coordinator

Company: United Wholesale Mortgage
Location: Pontiac
Posted on: June 23, 2022

Job Description:

The Release Team is a critical team within IT, which performs key functions that support other IT teams as well as our Business Partner teams. The team is responsible for ensuring the success of code releases as well as the health and stability of the application environments.
The Release Coordinator will assist in release-related communications related to deployments. This role will work closely with Application Development, IT Quality Assurance, DBA and Server teams to review and recommend approvals to proceed with deployment. The Release Coordinator also works closely with the Release Engineer to coordinate release schedules and will also recommend improvements for the overall release process and apply best-practice solutions for creating and managing such things as release plans, strategies, and other release-and-deployment deliverables. The Release Coordinator also identifies and reports potential deployment conflicts to the Release Engineer and provides direction to prevent future conflicts.
The Release Coordinator recommends release readiness by verifying: Completion of development and QA validation; availability of environments(s); receipt of training and support plans; rollout and back out validation; risk management plans; final approvals and sign-offs.
What You Will Be Doing:

  • Monitor and coordinate deployments during and outside of business hours.
  • Submit communications to all interested parties regarding deployments, outages, maintenance activities, and deadlines.
  • Ensure releases are consistent with UWM release and change management standards.
  • Assist with release plans, strategies, and communications, recommending improvements.
  • Drives adherence to the release process including functional demos, dry runs of the deployment, etc.
  • Maintain and update the release calendar.
  • Assist with the creation of change controls for deployments.
  • Assist with defect triaging, tracking, and resolution and influences improvements to the processes.
  • Assist with the Root Cause Analysis (RCA) process.
  • Perform duties and responsibilities specific to department functions and activities.
  • Perform other duties and responsibilities as required or assigned by leader.
  • Can use problem solving to recognize there is a problem or issue and clearly communicate the problem to leadership, offering viable solutions when applicable
    Requirements:
    • Demonstrated experience coordinating multiple projects successfully
    • Excellent communication skills (written and verbal), interpersonal skills, as well as outstanding organizational skills.
    • Ability to coordinate for multiple projects concurrently.
    • Understanding of middleware applications is a plus.
    • Ability to be flexible and adapt to any given situation.
    • Ability to work well under pressure in high stress situations with a calm demeanor.
    • Willingness to work evenings and weekends in support of deployments.
    • Team player.
    • Critical thinker
    • Provides extraordinary client service
      More reasons you'll love working here include:
      • Paid Time Off (PTO) after just 30 days
      • Additional parental and maternity leave benefits after 12 months
      • Adoption reimbursement program
      • Paid volunteer hours
      • Paid training and career development
      • Medical, dental, vision and life insurance
      • 401k with employer match
      • Mortgage discount and area business discounts
      • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
      • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
      • Gourmet cafeteria featuring homemade breakfast and lunch
      • Convenience store featuring healthy grab-and-go snacks
      • In-house Starbucks and Great Lakes Coffee Roasting Company
      • Indoor/outdoor caf-- with Wi-Fi

Keywords: United Wholesale Mortgage, Pontiac , Release Coordinator, Hospitality & Tourism , Pontiac, Michigan

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