Receptionist - State Farm Agent Team Member
Company: Chad Heeter - State Farm Agent
Location: Battle Creek
Posted on: February 18, 2026
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Job Description:
Job Description Job Description ABOUT OUR AGENCY: Our Battle
Creek office has been in operation since January 1, 2017,
celebrating eight years of growth, while our Marshall office opened
on July 1, 2024. Our team consists of 7 dedicated members in Battle
Creek and 5 in Marshall, along with the agent. I am a proud
graduate of Mattawan High School (2006), Ferris State University,
and Grand Valley State University, where I earned a business degree
in 2010. Our office culture is the cornerstone of our success, with
a dynamic and enjoyable work environment where we prioritize hiring
individuals who bring positive energy and contribute to our team's
collective greatness. We offer a competitive matching 401k,
flexible hours and a hiring bonus as perks for our employees. Job
Description: As a Receptionist, you'll be at the forefront of
delivering an exceptional customer experience. Your
responsibilities will include: Engaging with customers through
various channels, including phone, email, and chat. Providing
friendly and efficient assistance with policy inquiries, updates,
and claims. Utilizing digital tools and platforms to connect with a
younger demographic. Collaborating with a dynamic team to ensure
timely and effective issue resolution. Proactively identifying
opportunities to enhance customer satisfaction. Qualifications:
Excellent communication skills, both written and verbal. Tech-savvy
with a familiarity with digital communication tools.
Customer-oriented mindset with a strong desire to exceed
expectations. Ability to adapt to a fast-paced, evolving work
environment. Previous customer service experience is a plus, but
not required. Requirements: High school diploma or equivalent;
college degree is a plus. A positive and proactive attitude towards
learning and growth. Familiarity with social media platforms and
digital communication tools. Ability to work in a collaborative
team setting. Willingness to obtain relevant insurance licenses
(training will be provided). Perks for Receptionis: Competitive
base salary with performance-based incentives. Comprehensive
benefits package, including health insurance and retirement plans.
Opportunities for professional development and career advancement.
Fun and inclusive work environment with team-building events.
Emphasis on work-life balance. How to Apply: If you're ready to
embark on an exciting career in insurance sales, we want to hear
from you! Please review our website below, and if you think our
office is a good fit, and you are ready to embark on an exciting
career in insurance sales, we want to hear from you!
www.goheeter.com Chad Heeter State Farm Agency is an equal
opportunity employer and encourages applications from individuals
of all backgrounds.
Keywords: Chad Heeter - State Farm Agent, Pontiac , Receptionist - State Farm Agent Team Member, IT / Software / Systems , Battle Creek, Michigan
