Patient Support Tech (PST) - Med-Surg/Step-Down
Company: Trinity Health
Location: Pontiac
Posted on: May 8, 2024
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Job Description:
Employment Type:
Full time
Shift:
12 Hour Night Shift
Description:
ABOUT TRINITY HEALTH OAKLAND HOSPITAL
Trinity Oakland Hospital is a 497-bed community teaching hospital,
level II trauma center and longtime leader in health care in
Oakland County. We provide comprehensive care including
cardiovascular, stroke, orthopedics, obstetrics, gynecology and
cancer care. The hospital has been a leading provider of the most
advanced medical care for more than 90 years. As part of Trinity
Health we have received numerous local and national awards in
recognition of our leadership, quality outcomes and clinical
excellence.
Click Here to learn more about Trinity Health.
Click Here to learn more about the benefits, culture and career
development opportunities available to you at Trinity Health.
BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY
Competitive compensation
Full benefits package including Medical, Dental, Vision, PTO, and
more! Effective Day 1 of Employment - No Waiting Period!
Retirement savings plan with employer match and contributions
Opportunity for growth and advancement throughout
Trinity Health Tuition Reimbursement
Free parking in proximity to your workplace
POSITION PURPOSE
The Patient Support Technician functions as a collaborative member
of the health care team in partnership with and under supervision
of the Registered Nurse utilizing principles of Relationship-Based
Care, performs direct patient care to a specific group of patients
and coordinates activities which relate to the flow of unit
processes. Actively supports the activities of the unit based
shared governance council. Promotes organizational commitment and
excellence in the patient care experience.
ESSENTIAL FUNCTIONS
Demonstrates principles of Relationship-based Care to cultivate and
maintain therapeutic relationships as a means to optimal healing
and collegial functioning as an interdisciplinary care team
member.
Provides patient care that reflects respect for patients' rights,
dignity, values, culture preferences, and expressed needs and
attention to providing comfort, relieving pain, and alleviating
anxiety.
Provides basic bedside care and selected procedures under the
direction and supervision of the Registered Nurse. Including but
not limited to: venipuncture, 12 lead EKG, basic blood glucose
collection and monitoring, respiratory care (i.e. Cough and deep
breathing, incentive spirometry, pulse oximetry, oxygen setup, hand
held nebulizer), dressing changes, collection of vital signs,
recognition of life-threatening conditions with initial responses
and reporting, emptying and measuring drainage equipment.
Performs activities of daily living (ADL) appropriate to the
patient's condition under the direction of and supervision of the
Registered Nurse.
Initiates and maintains patient medical records.
Manages communication for the unit including placing and receiving
calls from physicians, other departments, and visitors.
Maintains an accurate patient roster/census and available ready
beds.
Assists with the provision of patient education under the direction
of the Registered Nurse.
Integrates principles of the Personal.Connected.Journey and
demonstrates Trinity Health Guiding Behaviors to provide excellent
care of self, patients, and care team members.
Performs basic nutritional support to patients such as bed set up,
assistance with feeding, and collection and documentation of intake
and calorie count as appropriate.
Takes personal accountability to seek out experiences in order to
maintain skills and competence.
Seeks and incorporates feedback concerning improvement in one's own
practice, including participation in self-appraisal.
Assists with the admission process by collecting selected
assessment data, applying necessary equipment, labeling patient's
clothes and belongings, informing patient/family of unit routines,
etc.
Provides individualized care consistent with the plan of care under
the direction and supervision of the Registered Nurse.
Actively engages and participates in unit-based and other
committees and indicatives that promote patient and workplace
safety, optimal patient outcomes, and satisfaction.
Reports changes in patient condition to the Registered Nurse in a
timely manner.
Demonstrates proper body mechanics in performing role.
Performs other various duties as assigned and needed. These duties
may vary depending upon the unit, patient type and need, number and
complexity of treatment provided. Additional duties may also
include nonclinical duties consistent with meeting the needs of the
patient and care team.
Demonstrates and actively promotes an understanding and commitment
to the mission of Trinity Health Oakland through performing
behaviors consistent with the Trinity Health Values.
Maintains a working knowledge of applicable Federal, State, and
Local laws and regulations, the Trinity Health Organizational
Integrity Program, including the Standards of Conduct, Code of
Ethics, as well as other policies and procedures in order to ensure
adherence in a manner that reflects honest, ethical and
professional behaviors.
Supports and conducts one's self in a manner consistent with
customer service expectations.
In accordance with unit or departmental practice, determines that
appropriate charges have been entered for the correct patient,
encounter, date/time of service, with any required modifiers. Make
corrections as needed per charge capture policy/practice.
In accordance with unit or departmental practice, actively
participates in on-going education and communication regarding
revenue management.
In accordance with unit or departmental practice, assists with
tracking and monitoring of equipment assigned to the unit. Requests
services for maintaining equipment as needed.
In accordance with unit or departmental practice, proficient with
the electronic health records for documentation, assessment, and
care management, performing these activities concurrently with
provision of care throughout the shift.
MINIMUM QUALIFICATIONS
Experience: Preferably at least one of the following:
6 months direct patient care experience within past 5 years.
Completion of one Medical/Surgical clinical rotation in a nursing
educational program.
Completion of a "Patient Care Technician" program that requires
successful completion of an externship in an acute care
facility.
Previous Health Unit Coordinator/Unit Secretary working
experience.
Education: Graduation from an accredited high school or GED program
or equivalent.
Completion of one of the following preferred:
Certification program which requires a Medical/Surgical
rotation.
Emergency Medical Technician (EMT).
Equivalent work experience as defined in Section D.
Licensure/Certification:
If EMT - current licensure in State of Michigan.
Current Basic Life Support (BLS) certification through American
Heart Association.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Maintains appropriate skill level through completion of required
hospital and unit based education offerings.
In a typical day, the colleague may sit for 25%, stand for 25%, and
walk for 50% of the day.
Working in the patient care environment may result in exposure to
communicable diseases and hazardous substances.
Working weekends and holidays is necessary to meet staffing needs.
Work in other units and shifts may be assigned as necessary to also
meet staffing requirements.
Associate's position requires occasional (5-10% of work time)
squatting, crawling, crouching, kneeling, and balancing, frequent
bending/stooping, and reaching above shoulder level,
pushing/pulling.
Position requires the use of hands for simple and firm grasping and
fine manipulating.
Position may require frequent lifting and carrying of
patients/equipment other not to exceed 51 pounds. Associates will
not lift items/patients exceeding 35 pounds from the floor.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic
healthcare systems in the nation. Built on the foundation of our
Mission and Core Values, we integrate diversity, equity, and
inclusion in all that we do. Our colleagues have different lived
experiences, customs, abilities, and talents. Together, we become
our best selves. A diverse and inclusive workforce provides the
most accessible and equitable care for those we serve. Trinity
Health is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, status as a protected veteran, or any other
status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000
physicians and clinicians across 25 states. Because we serve
diverse populations, our colleagues are trained to recognize the
cultural beliefs, values, traditions, language preferences, and
health practices of the communities that we serve and to apply that
knowledge to produce positive health outcomes. We also recognize
that each of us has a different way of thinking and perceiving our
world and that these differences often lead to innovative
solutions.
Our dedication to diversity includes a unified workforce (through
training and education, recruitment, retention, and development),
commitment and accountability, communication, community
partnerships, and supplier diversity.
EOE including disability/veteran
Keywords: Trinity Health, Pontiac , Patient Support Tech (PST) - Med-Surg/Step-Down, Other , Pontiac, Michigan
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