IT Support Technician - Level 1
Company: Singh Management
Posted on: April 25, 2021
Singh is looking to identify an IT Support Tech - Level 1 for
our team. We are targeting a quick learner with great attention to
detail, prepared to help move us into the next stage of growth with
our communities and developments. Please review
the--responsibilities--below and apply today! We look forward to
hearing from you!
- Configuring and deploying company computers and mobile
- Support end-users with their desktops, laptops and smartphones.
This includes desk-side support services as well as support of
- On-board new users to the company, manage all aspects of their
setup: account creations and permissions, e-mail account and group
membership, file share services and remote access.
- Key team member in desktop refresh projects.
- Perform diagnostics and troubleshooting of system issues,
documented help desk tickets/resolutions, and maintained equipment
- Creates and maintains documents regarding manuals,
instructions, policies and procedures.
- Special Projects as requested--Server Administrator:
- Level 1 Server Level Administration and Support
- Maintain file share services.
- Managing users and distribution/security groups in active
- Monitoring and troubleshooting Microsoft Exchange.
- Security Infrastructure Level 1 (Firewalls, IDS/IPS, Antivirus,
VPNs, SPAM Filter).
- Assist in configuring and installing of network devices such as
switches, routers, and access points.--Minimum Skill Requirement:
- Strong background in providing help desk services in a
- CompTIA A+ and Network + or similar education
- Solid knowledge of Windows 10, iOS and Android
- Knowledge of Wifi network including access points and switches
and mesh systems.
- Windows Server 2016 & 2019
- Microsoft Exchange 2016
- Spiceworks help desk
- VOIP PBX phone systems (Digium is a plus)
- AT&T Office at Hand / Ring Central products a plus
Keywords: Singh Management, Pontiac , IT Support Technician - Level 1, Professions , Pontiac, Michigan
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