Patient Support Technician - Full-time - Nursing Relief Pool - Multiple Shifts Available
Company: Trinity Health
Location: Pontiac
Posted on: January 26, 2023
Job Description:
Employment Type:Full timeShift:Description:Accountability
Objectives:The Patient Support Technician functions as a
collaborative member of the health care team in partnership with
and under supervision of the Registered Nurse utilizing principles
of Relationship-based Care, performs direct patient care to a
specific group of patients and coordinates activities which relate
to the flow of unit processes. Actively supports the activities of
the unit based shared governance council. Promotes organizational
commitment and excellence in the patient care experience.Minimum
Education, Licensure / Certification and Experience Required.A.
Education
- Graduation from an accredited high school or GED program or
equivalent.
- Completion of one of the following: 1. Certification program
which requires a Medical/Surgical rotation; 2. Emergency Medical
Technician (EMT); 3. Equivalent work experience as defined in
Section D.B. Licensure / Certification
- If EMT - current licensure in State of Michigan.
- Certification by an accredited Unit Secretary/Health Unit
Coordinator training course or equivalent working experience
preferred
- Current Basic Life Support (BLS) certification.C Special Skill
/ Aptitudes
- Organizational and time management skills necessary to complete
responsibilities of role.
- Excellent customer service orientation skills necessary in
order to deal effectively with various levels of hospital
personnel, outside customers and community groups.D. Experience
- Six months direct patient care experience within past 5 years.
OR
- Completion of one Medical/Surgical clinical rotation in a
nursing educational program. OR
- Completion of a "Patient Care Technician" program that requires
successful completion of an externship in an acute care
facility.
- Previous Health Unit Coordinator/Unit Secretary working
experience preferred.Duties / Responsibilities:
- Schedules diagnostic procedures and treatments.
- Initiates and maintains patient medical records
- Manages communication for the unit including placing and
receiving calls from physicians, other departments, and
visitors.
- Maintains an accurate patient roster/census and available ready
beds.
- Demonstrates principles of Relationship-based Care to cultivate
and maintain therapeutic relationships as a means to optimal
healing and collegial functioning as an interdisciplinary care team
member.
- Provides patient care that reflects respect for patients'
rights, dignity, values, culture preferences, and expressed needs
and attention to providing comfort, relieving pain, and alleviating
anxiety.
- Actively engages and participates in unit-based and other
committees and initiatives that promote patient and workplace
safety, optimal patient outcomes, and satisfaction.
- Seeks and incorporates feedback concerning improvement in one's
own practice, including participation in self-appraisal.
- Takes personal accountability to seek out experiences in order
to maintain skills and competence.
- Integrates principles of the Personal Connected Journey and
demonstrates Trinity Health Guiding Behaviors to provide excellent
care of self, patients, and care team members.
- Provides basic bedside care and selected procedures under the
direction and supervision of the Registered Nurse. Including but
not limited to: venipuncture, 12 lead EKG, basic blood glucose
collection and monitoring, respiratory care (i.e. Cough and deep
breathing, incentive spirometry, pulse oximetry, oxygen setup, hand
held nebulizer), dressing changes, collection of vital signs,
recognition of life-threatening conditions with initial responses
and reporting, emptying and measuring drainage equipment.
- Assists with the provision of patient education under the
direction of the Registered Nurse.
- Assists with the provision of patient education under the
direction of the Registered Nurse.
- Performs activities of daily living (ADLS) appropriate to the
patient's condition under the direction of and supervision of the
Registered Nurse.
- Performs basic nutritional support to patients such as bed set
up, assistance with feeding, and collection and documentation of
intake and calorie count as appropriate.
- Assists with the admission process by collecting selected
assessment data, applying necessary equipment, labeling patient's
clothes and belongings, informing patient/family of unit routines,
etc.
- Provides individualized care consistent with the plan of care
under the direction and supervision of the Registered Nurse.
- Reports changes in patient condition to the Registered Nurse in
a timely manner.
- Performs other various duties as assigned and needed. These
duties may vary depending upon the unit, patient type and need,
number and complexity of treatment provided. Additional duties may
also include non-clinical duties consistent with meeting the needs
of the patient and care team.
- Demonstrates and actively promotes an understanding and
commitment to the mission of St. Joseph Mercy Oakland through
performing behaviors consistent with the Trinity Health
Values.
- Maintains a working knowledge of applicable Federal, State, and
Local laws and regulations, the Trinity Health Organizational
Integrity Program, including the Standards of Conduct, Code of
Ethics, as well as other policies and procedures in order to ensure
adherence in a manner that reflects honest, ethical and
professional behaviors.
- In accordance with unit or departmental practice, determines
that appropriate charges have been entered for the correct patient,
encounter, date/time of service, with any required modifiers. Make
corrections as needed per charge capture policy/practice.
- In accordance with unit or departmental practice, actively
participates in on-going education and communication regarding
revenue management.
- In accordance with unit or departmental practice, assists with
tracking and monitoring of equipment assigned to the unit. Requests
services for maintaining equipment as needed.
- In accordance with unit or departmental practice, proficient
with the electronic health records for documentation, assessment,
and care management, performing these activities concurrently with
provision of care throughout the shift.Our Commitment to Diversity
and InclusionTrinity Health is a family of 115,000 colleagues and
nearly 26,000 physicians and clinicians across 25 states. Because
we serve diverse populations, our colleagues are trained to
recognize the cultural beliefs, values, traditions, language
preferences, and health practices of the communities that we serve
and to apply that knowledge to produce positive health outcomes. We
also recognize that each of us has a different way of thinking and
perceiving our world and that these differences often lead to
innovative solutions.Our dedication to diversity includes a unified
workforce (through training and education, recruitment, retention,
and development), commitment and accountability, communication,
community partnerships, and supplier diversity.Our Commitment to
Diversity and InclusionTrinity Health is a family of 115,000
colleagues and nearly 26,000 physicians and clinicians across 25
states. Because we serve diverse populations, our colleagues are
trained to recognize the cultural beliefs, values, traditions,
language preferences, and health practices of the communities that
we serve and to apply that knowledge to produce positive health
outcomes. We also recognize that each of us has a different way of
thinking and perceiving our world and that these differences often
lead to innovative solutions.Our dedication to diversity includes a
unified workforce (through training and education, recruitment,
retention, and development), commitment and accountability,
communication, community partnerships, and supplier diversity.EOE
including disability/veteran
Keywords: Trinity Health, Pontiac , Patient Support Technician - Full-time - Nursing Relief Pool - Multiple Shifts Available, Professions , Pontiac, Michigan
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