General Manager with HME Sales Expertise
Company: Lifeway Mobility Holdings LLC
Location: Detroit
Posted on: January 1, 2026
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Job Description:
Position Title: General Manager with HME Sales Expertise
Location: Detroit, MI, USA Req. ID: 189 General Manager – Sales
Driven Leader to expand into Detroit market! Launch, manage and
grow a local market with your hands-on expertise in (B2C)
residential (DME) Durable Medical Equipment for patient mobility,
safety, and independence in the home. As a Selling General Manager,
you will lead your team to earn 5-star customer experience reviews,
through consultative in-home sales appointments, timely
installation of new equipment, and responsive service for
maintenance and repairs. Sales & Marketing Expectations: Achieve
sales goals for number of appointments, conversation rate and total
sales revenue. Timely completion of estimates and contracts with a
clear product solution and scope of work. With Shared Services
support, lead your team in relationship development with community
and patient referral sources, holding in-services, and hosting
events to promote in-home mobility products. Operations
Responsibilities: Review each sale and project to confirm quality
standards of product, installation and customer satisfaction. Local
vendor management – find and develop relationships with local and
regional subcontractors/vendors as needed. Point of Escalation –
respond to and resolve escalated situations with customers,
systems, and processes. Maintain accurate and adequate inventory
for all stocked equipment. Manage fleet/vehicle maintenance,
repairs and cleanliness. Ensure timely response and completion of
all service calls; tracking warranty information, confirming
satisfactory completion and billing of all service requests.
Leadership Responsibilities: Lead by example with ride-alongs,
mentoring, and developing an understanding of each role (marketing,
sales, production). Hire, train and develop your team to achieve
goals and exceed customer and referral partner expectations.
Achieve revenue targets and manage costs to a budget on a monthly,
quarterly, and yearly basis, ensuring net profit goals are met.
Scale and grow your local market. Communicate, educate and ensure
team compliance with laws, regulatory agencies, and company
policies. Required Industry Experience, Skills, and Travel
Residential Durable Medical Equipment (DME) or Home Medical
Equipment (HME) industry experience required (B2C). Proven
experience as a successful Sales producer and manager. Excellent
spoken and written communication skills, presentation skills, and
project management skills. Strong interpersonal skills and the
ability to lead and develop a team. Excellent leadership and
decision-making skills. Financial acumen including understanding of
a budget. Excellent problem-solving skills. Knowledgeable in
Microsoft Word, Excel, Outlook, PowerPoint, and Teams. Travel up to
10% as needed. Total Rewards: Base salary plus incentive = total
compensation of $110,000 - $120,000 annually. Benefits include
medical insurance, dental insurance, vision care insurance, 401k,
employer paid life insurance and long-term disability insurance.
Paid time off includes paid holidays and three weeks of PTO.
Training includes virtual and in-person learning and development,
product development training, ongoing support, and the opportunity
to grow personally and professionally in an expanding organization.
Job Details Pay Type: Salary Travel Required: Yes
PIa33e08a72315-37456-39198003
Keywords: Lifeway Mobility Holdings LLC, Pontiac , General Manager with HME Sales Expertise, Sales , Detroit, Michigan
